Digitrac Tractor Service Request

“Guaranteed 6 hours for any doorstep service.”

“48 hours for tractor repairs.”

How different do these two things sound? On the outset, one would definitely sound like an offering from a food company or maybe even a clothing brand offering doorstep services like at-home tailoring, washing etc. But what if you knew that both these are a part of the same offering? Isn’t that crazy?! The fact that a tractor manufacturer or a brand is offering you not only a 48-hour guarantee on your tractor repairs, but also an exclusive 6-hour window for any and every doorstep service you might require?! While yes, most of them would most likely be tractor repairs, but even then, the fact that a manufacturer is willing to put themselves out there and make such offerings to their customers is nothing short of surprising, or dare we say, miraculous! And who exactly is this manufacturer? After all, not every tractor brand out there is offering doorstep services. Some even don’t offer any after-sales services, period. Well, this tractor manufacturer, who is driven by the need to make every farmer’s lives easier through their products and services, is Digitrac.

Digitrac is a tractor manufacturer making some of the best tractors in India in the entirety of the current agri-machinery market. Not only that, they also offer tractor accessories, implements and services such as tractor financing through loans and insurances, tractor repairs etc. What makes digitrac truly unique is the fact that each and every tractor that they make is offered to their customer base exclusively online. That’s right, no dealerships, no extra pizazz and spendings, and absolutely zero middlemen (or women) involved. This, in turn, helps them make fully-featured tractors ranging from 47HP all the way up to 60HP that are more affordable and can be decked with Digitrac’s own personal roster of accessories such has headlamps and steering wheel covers, or even implements including rotary tiller and mulching machine, all of which are manufactured in-house.

Now, coming back to the service offering, saying that as a tractor manufacturer, you are willing to offer after-sales services only within 6 hours of it being called for, and that to deliver it right at the customer’s doorstep, is a giant claim to say the least, not to mention actually living up to it. But Digitrac takes it even further, by adding an additional claim of completing tractor repair services within 48 hours from when the tractor has been picked up from the customer’s home/farm. But why is this worth talking about? Though maybe unique, does this way offering tractor services really merit a whole conversation around itself? Well, if you look closer, this offering, and everything else Digitrac does, ties in very neatly to their motto, i.e., to be “Advanced. Convenient. Transparent.”. Let’s break down what that exactly means:

Advanced:

By making all of their offerings online-only, digitrac is certainly leading the way when it comes to getting in with the times. By taking tractors and other tractor-related products and services to the customers, right to their mobile screens, Digitrac has made the process of browsing and buying tractors much, much more accessible than it has ever been before!

Convenient:

To piggyback off off the previous point, the fact that customers now have to option to browse and buy the tractors other tractor-related accessories, implements and services right from their smart devices while they are in most comfortable place they can possibly be, their home, cannot be described in anything less than being extremely convenient. What’s more, offering service times like these are just the sweetest icing on the cake when it comes to making availing Digitrac’s services even more convenient than it already was.

Transparent:

Many people might not know this, but tractor manufacturers don’t usually share the prices of their products up front. Be it tractors or even accessories and implements, prices of these products cannot be usually searched and budgeted for beforehand. However, Digitrac completely eliminated this hurdle for its customers by sharing the prices for all its products, accessories, implements and services up front on their website and via the Digitrac app. Now if that’s not transparency with customers, we’ve got no clue what is.

Knowing all that, you too can empower your farming with one of many Digitrac tractors for sale, with the added assurance of quality and timely post-sales services!